Journal Subscription Services
Is Our Specialty

We provide one-stop shopping for journals
from around the world.

We accommodate both the print and electronic formats. Our goal in the current-day publishing environment is to provide products and services that integrate the electronic and printed information.

• Maintain up-to-date journal and price information, backed up by a comprehensive collection of reference material for tracing out-of-the-way titles. Provide a single source of information on serials consistent with the needs of customers.

• Keep information on the availability and prices of electronic journals and provide advice on their licensing and access as required.

• Handle back issues (i.e. find and order previous issues of a journal title), microforms, electronic and other new media.

• Provide clear, detailed invoices observing the customer's special requirements.

• Process and order efficiently new subscriptions from the many thousands of possible suppliers.

• Renew subscriptions in good time thereby avoiding breaks in the supply of serials.

• Handle subscriptions on both an annual and an 'until forbidden' basis.

• Respond effectively to claims for missing issues and other queries. Provide advance information about delays in publication, title changes, etc.

• Aid customers as much as possible with their budgeting and finance management.

• Provide management reports and/or advice in order to help the librarian to manage the collection.

• Help automate the renewal procedure so as to reduce administration for both agent and publisher wherever practicable and economic to do so.

•  Pay the publisher in the appropriate currency and at the appropriate rate as declared in publishers' price lists or such other agreement as shall exist between Members and publishers.

• Provide publishers with appropriate information on customers so as to enable the publisher both to deliver postal copies and make electronic journals available to the customer.