
Journal Subscription Services
Is Our Specialty
We
provide one-stop shopping for journals
from around the world.
We
accommodate both the print and electronic formats. Our goal
in the current-day publishing environment is to provide
products and services that integrate the electronic and
printed information.
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Maintain up-to-date journal and price information,
backed up by a comprehensive collection of reference
material for tracing out-of-the-way titles. Provide a
single source of information on serials consistent with
the needs of customers.
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Keep information on the availability and prices of
electronic journals and provide advice on their
licensing and access as required.
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Handle back issues (i.e. find and order previous issues
of a journal title), microforms, electronic and other
new media.
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Provide clear, detailed invoices observing the
customer's special requirements.
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Process and order efficiently new subscriptions from the
many thousands of possible suppliers.
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Renew subscriptions in good time thereby avoiding breaks
in the supply of serials.
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Handle subscriptions on both an annual and an 'until
forbidden' basis.
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Respond effectively to claims for missing issues and
other queries. Provide advance information about delays
in publication, title changes, etc.
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Aid customers as much as possible with their budgeting
and finance management.
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Provide management reports and/or advice in order to
help the librarian to manage the collection.
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Help automate the renewal procedure so as to reduce
administration for both agent and publisher wherever
practicable and economic to do so.
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Pay
the publisher in the appropriate currency and at the
appropriate rate as declared in publishers' price lists
or such other agreement as shall exist between Members
and publishers.
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Provide publishers with appropriate information on
customers so as to enable the publisher both to deliver
postal copies and make electronic journals available to
the customer.